Carter/MacKay's capabilities range from backfilling vacant positions through the build out of entire sales and marketing teams. We offer a complete staffing solution including consultation, strategy and execution. The positions we handle extend from field sales representatives through senior sales and marketing management positions.

Carter/MacKay's organizational structure pivots around Account Executives who work with a roster of clients within their vertical markets and solicit candidates to satisfy the staffing needs of these clients. Through vertical specialization, each AE is firmly entrenched in one or two market segments. This approach ensures that the AE is highly knowledgeable of the client's industry and enables a more focused search for the ideal candidate.

The old adage "time is money" applies in two ways to the recruiting process. Because of our in-depth knowledge of our clients' industry segments, we can discuss needs and form a mutually agreed upon game plan quickly which initially saves time. Subsequently, time is saved in the screening and review process with the client because we know where to find the most suitable candidates for the position(s) and present a short list once our research is completed.

"Quality, not quantity" is one of our basic philosophies at Carter/MacKay. For an AE to be well regarded by a client, strong screening techniques are essential and the list of qualified candidates has to be pared down to a select few, which enables the client to make a choice from the best of the best in a short period of time.

Long term relationships with our clients and our employees are of equal importance and C/M's retention of its seasoned staff of AEs is among the highest in the industry. It can be frustrating for a client to have to develop a new relationship with an AE that has not worked with the client previously. There are certain intangible qualities that our clients seek in a prospective employee. The AE who has an established relationship with a client is more likely to understand those variables and expedite the hiring process in contrast to the AE who has no prior experience with the client.

Our experienced staff of AEs has a network in place to assure access to the highest caliber pool of candidates available. When a staffing need arises, they can move expeditiously so that the client experiences minimal downtime due to the vacancy. Our candidates are secured through: pro-active recruiting, networking, referrals, database search and advertising.

Each AE is part of a team supervised by a manager who functions as the team leader. C/M's teams are comprised of AEs handling allied markets or the same markets, but different geographies. The manager is extensively involved with the initial training of new hires and the advanced education of established AEs. The manager is responsible for maintaining the high quality of our services and making certain that any issues are dealt with in a timely manner.

We have found that the lone wolf strategy does not work well in our industry. It is very easy for an individual AE to lose their edge in a rapidly evolving business climate if there is little or no interaction with peers and management. C/M's objective is to encourage the sharing of information so that our AEs can operate with the most contemporary skills available in the recruiting industry today.

Continuing education is important in virtually every industry today. At C/M we are very serious about taking advantage of all the materials available in print, on tape and in live seminars to help us further develop our techniques and again make sure that our skill sets are current with today's markets. Focus sessions are conducted frequently, whereby a team member will function as the coordinator for the meeting and address specific issues that are relevant within the recruiting field today and industry related issues specific to the markets we service.

Each manager at C/M is a working manager who services his or her select clients. This approach gives management the ability to relate to the members of his or her team on a shared level and deal with specific needs from a position of practical experience. Our managers work side by side with their team members daily and the advice they offer is based on techniques they are currently utilizing.

While each AE handles the search from acceptance of the assignment to delivery of the selected candidate, a support staff is a necessary part of the process. In addition to continuous administrative support, an AE has access to a research staff to assist in locating candidates for a client. They enable our AEs to present candidates to our clients who are not actively seeking new employment. Researchers are particularly supportive when new clients are setting up field organizations for the first time and when established clients are in an expansion mode.

Top of the Page «